Snow & Ice Removal

City Ordinance
The city has an ordinance regarding snow removal which identifies the responsibilities of citizens in removing snow and ice from sidewalks and ramps. However, clearing snow and ice should simply be looked upon as a combination of courtesy and caring toward all those who need to use the public walkways.

Resident Responsibility
Residents are required to clear snow from sidewalks within 24 hours after the snow has stopped falling. Snow must be cleared the full width of the sidewalk or ramp, not just the width of the shovel or blower. Snow plows might create a blockage even after your sidewalk or ramp has been cleaned. In the event that removal of ice is impossible, the property owner or occupant is required to use sand, salt or other suitable substance to prevent the ice from being dangerous. The sooner and more completely you shovel, the less likely ice will form.

If a sidewalk is not cleared by the required time, the property owner will receive 1 warning per winter season. After that, city Public Works crews will remove the snow and ice from the sidewalk. Property owners will be billed for this service, and unpaid bills will be added to the owner’s property tax bill. After the 2nd violation, fines will also be levied for not complying. It is also unlawful to take snow or ice from 1 property and deposit on another (public or private property).

Prohibited Placement
Please remember that blowing, shoveling or otherwise depositing snow up on any sidewalk, alley, parkway, public place or street in the city is prohibited.

Sidewalk Clearing Assistance
If you are in need of assistance in keeping your sidewalks clear this winter, contact the Verona Senior Center 608-845-7471. A limited number of individuals have volunteered to help elderly, disabled or economically challenged residents.

Planning for Vacation

If you are planning on a vacation or other absence from home, please make sure to make arrangements for someone to take over for you while you are gone. Residents who require time extensions to complete clearing of sidewalks may request such by contacting the Building Inspection Department.

Sidewalk Enforcement

Sidewalk enforcement is complaint-driven. The entire block for which a complaint is received will be inspected to insure fair and consistent enforcement. Return calls are not made to individuals calling or emailing complaints due to the sheer volume of complaints that can be received surrounding a snow event. If you are reporting locations which may be in violation of the city snow removal ordinance, please be prepared to leave enough information so that your complaint can be processed in a timely manor.

Filing Complaints
If anyone has a question or concern regarding sidewalk snow removal, or if you wish to file a complaint, the Building Inspection Department is ready to help. The most efficient way to file a complaint is to file a complaint online, or you can reach us by email or by phone at 608-848-9940.